Thank you for visiting and shopping at our online store. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment processing time:
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
Shipping time: This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.
We partner with global merchants and artisans in order to provide you with the best prices and the most interesting products. This means that your order ship from global areas such as China, Canada, Thailand, Hongkong, Indian, etc...
Because we ship directly from our partners in these countries, your items may take 2-3 weeks to arrive and be shipped separately in several packages. Please do not panic if it does not show up immediately, it's on the way to your shipping address.
We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping rates:
Shipping charges for your order will be calculated and displayed at checkout.
3. Shipment confirmation & Order tracking:
When your package has shipped, you will receive another email with the shipping confirmation email and a tracking number to follow your package as it makes its way to you! The tracking number will be active within 3-5 days. You can check the status of your items at any time with our Tracking Page!
4. Shipping Insurance Gogobubu is not liable for lost, damaged, or stolen items. You may add Shipping Protection to ensure your items are insured.
*Important note: Please be advised that during this Covid-19 pandemic, the item's arrival is expected to be a bit later than usual in 1-2 weeks of delivery time.